Shipping FAQ When will my order ship?
Orders are processed within 1–3 business days. Once your order is processed, you’ll receive a confirmation email with a tracking number.
How long does shipping take?
Delivery usually takes 7–15 business days depending on your location and the product.
Do you ship internationally?
At this time, we only ship within the United States.
How much is shipping?
Shipping is free on all orders — no hidden fees.
Where is my order coming from?
Some of our items ship directly from our overseas supplier warehouses to keep prices low. This may cause longer delivery times, but tracking is always provided.
How do I track my order?
Go to our [Track My Order](https://nubogoods.bigcartel.com/track-my-order) page and enter your tracking number.
I entered the wrong address. What do I do?
Contact us ASAP at `[email protected]`. If your order hasn’t shipped yet, we’ll update the address for you.
My package says “delivered” but I didn’t get it. What now?
Sometimes carriers mark items as delivered early. Please wait 1–2 days, check with neighbors, and if still not found, contact your local post office or email us.