Return & Refund Policy
We want you to love your purchase from NuboGoods! If something isn’t right, we’re here to help.
### 🔁 Returns
We accept returns within **14 days** of delivery. To be eligible:
- The item must be unused, in original packaging
- You must have a receipt or proof of purchase
📩 To start a return, contact us at [[email protected]].
Please note: You’ll be responsible for return shipping costs unless the item arrived damaged or incorrect.
💸 Refunds
Once we receive and inspect your return, we’ll notify you about the status of your refund.
- If approved, you’ll be refunded to your original payment method within 5–10 business days.
- If your item was a gift, you may receive store credit.
⚠️ Damaged or Wrong Item?
If your order arrives damaged or incorrect, contact us within **48 hours** of delivery with a photo of the issue. We’ll make it right.
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Questions?
Email us anytime at [[email protected]] — we're happy to help.